معهد العلم والبيان العالي للتدريب

مشاركة

Career Development for HR Employee

تم النشر

آخر تحديث Sat, Aug 17, 2024 12:40 PM

عدد المسجلين (1)

وصف الدورة

The aim of the program is to refine the skills of the human resources employee and provide him with terms and concepts in human resources management

أهداف الدورة

participants are able to select at least 3 correct answers

مميزات البرنامج

Improve English Fluency
Enriching the Trainee Linguistic Vocabulary

ابدأ رحلة التعلم في هذا البرنامج من هنا.

محتوى البرنامج التدريبي

Human Resource Management

Human Resources Today scorm
What is Human Resources Today? scorm
Key Factors Influencing Human Resources Today scorm
Growth in Human Resource Management scorm
Knowledge Check

Recruiting and Interviewing scorm
The Job Selection Process scorm
Get Good at Interviewing scorm
Interviewing Fairly scorm
The Best Way to Interview scorm
Knowledge Check

Retention and Orientation scorm
Getting Off on the Right Track scorm
Creating an Engaging Program scorm
Using an Orientation Checklist scorm
Knowledge Check

Following Up With New Employees scorm
Checking In scorm
Following Up scorm
Designing the Follow-Up Schedule scorm
Knowledge Check

Workplace Health & Safety scorm
Understanding Your Role and Responsibilities scorm
Understanding Local and Industry Specific Rules scorm
Training for Managers scorm
Knowledge Check

Workplace Bullying, Harassment, and Violence scorm
Definitions scorm
Costs to the Organization scorm
The Manager’s Role scorm
An Employer’s Responsibility scorm
Knowledge Check

Workplace Wellness scorm
Wellness Behaviors scorm
Wellness Trends scorm
The Case for Wellness scorm
Knowledge Check

Providing Feedback to Employees scorm
Feedback Model scorm
The Feedback Sandwich scorm
Encouraging Growth and Development scorm
Knowledge Check

Disciplining Employees scorm
The General Discipline Process scorm
The Progressive Discipline Process scorm
Having Discipline Meetings scorm
Following Up scorm
Knowledge Check

Terminating Employees scorm
Documenting Events scorm
Making the Decision scorm
Communicating the Decision scorm
Knowledge Check

Post-Test

Course Summary scorm

Hiring Strategies

Defining and Knowing the Position scorm
Know the Position scorm
Needs Analysis scorm
Job Analysis scorm
Task Analysis scorm
Knowledge Check

Hiring Strategy scorm
Company Information scorm
Salary Range scorm
Top Performers scorm
Be Prepared scorm
Knowledge Check

Lure in Great Candidates scorm
Advertise Where Candidates Visit scorm
Develop Corporate Citizenship scorm
Treat Your Candidates Well scorm
Look at the Competition scorm
Knowledge Check

Filtering Applicants to Interview scorm
Put Lots of Weight on Cover Letters scorm
Grading Resumes scorm
Internet Search scorm
Initial Phone Interview scorm
Knowledge Check

The Interview (I) scorm
Introduce Everyone scorm
Use a Panel scorm
Match the Interview to the Job scorm
Types of Questions scorm
Knowledge Check

The Interview (II) scorm
Tell Me About My Company scorm
Distractions scorm
Interview More Than Once scorm
Wrap Up scorm
Knowledge Check

Selection Process (I) scorm
Testing scorm
Look for Passion and Enthusiasm scorm
Background Checks scorm
Trust Your Instincts scorm
Knowledge Check

Selection Process (II) scorm
Education Level vs. Experience scorm
Have a Consensus scorm
Keep Non-Hires on File scorm
Checking References scorm
Knowledge Check

Making an Offer scorm
Do it Quickly scorm
Employment Details scorm
Notify Rejected Candidates scorm
Be Creative scorm
Knowledge Check

Onboarding scorm
Training and Orientation scorm
Mentoring scorm
30-60-90 Day Reviews scorm
Make Them Feel Welcome scorm
Knowledge Check

Post-Test

Course Summary scorm

Employee Recruitment

Introduction to Recruitment scorm
What is Recruitment? scorm
Challenges and Trends scorm
Sourcing Candidates scorm
Requirements scorm
Knowledge Check

The Selection Process scorm
Job Analysis and Descriptions scorm
The Approach scorm
The Recruitment Interview scorm
Testing scorm
Knowledge Check

Setting Goals scorm
Using the G.R.O.W. Model scorm
Identifying Goal Areas scorm
Setting SMART Goals scorm
Using a Productivity Journal scorm
Knowledge Check

The Interview scorm
Phone Interviews scorm
Traditional Interviews scorm
Situational Interviews scorm
Stress Interviews scorm
Knowledge Check

Types of Interview Questions scorm
Direct Questions scorm
Non-Direct Questions scorm
Hypothetical or Situational Questions scorm
Behavioral Descriptive Questions scorm
Knowledge Check

Avoiding Bias in Your Selection scorm
Expectancy Effect scorm
Primacy Effect scorm
Obtaining Bias Information scorm
Stereotyping scorm
Knowledge Check

The Background Check scorm
Preparation scorm
Data Collection scorm
Illegal Questions scorm
Being Thorough Without Being Pushy scorm
Knowledge Check

Making Your Offer scorm
Outlining the Offer scorm
Negotiation Techniques scorm
Dealing with Difficult Issues scorm
Sealing the Deal scorm
Knowledge Check

Orientation and Retention scorm
Getting on the Right Track scorm
Your Orientation Program scorm
The Checklist scorm
Following Up scorm
Knowledge Check

Measuring the Results scorm
Cost Breakdown scorm
Employee Quality scorm
Recruiter Effectiveness scorm
Fine Tuning scorm
Knowledge Check

Post-Test

Employee Onboarding

The Purpose of Onboarding scorm
Start-up Cost scorm
Anxiety scorm
Employee Turnover scorm
Realistic Expectations scorm
Knowledge Check

What Is Onboarding? scorm
The Importance of Onboarding scorm
Making Employees Feel Welcome scorm
First Day Checklist scorm
Knowledge Check

Onboarding Preparation scorm
Professionalism scorm
Clarity scorm
Designating a Mentor scorm
Training scorm
Knowledge Check

Onboarding Checklist scorm
Pre-Arrival scorm
Arrival scorm
First Week scorm
First Month scorm
Knowledge Check

Creating an Engaging Program scorm
Getting Off on the Right Track scorm
Role of Human Resources scorm
Role of Managers scorm
Characteristics scorm
Knowledge Check

Following Up With New Employees scorm
Initial Check in scorm
Following Up scorm
Setting Schedules scorm
Mentor’s Responsibility scorm
Knowledge Check

Setting Expectations scorm
Defining Requirements scorm
Identifying Opportunities for Improvement and Growth scorm
Setting Verbal Expectations scorm
Putting It In Writing scorm
Knowledge Check

Resiliency and Flexibility scorm
What Is Resiliency? scorm
Why Is It Important? scorm
Five Steps scorm
What is Flexibility? scorm
Why Is It Important? scorm
Five Steps scorm
Knowledge Check

Assigning Work scorm
General Principles scorm
The Dictatorial Approach scorm
The Apple Picking Approach scorm
The Collaborative Approach scorm
Knowledge Check

Providing Feedback scorm
Characteristics of Good Feedback scorm
Feedback Delivery Tools scorm
Informal Feedback scorm
Formal Feedback scorm
Knowledge Check

Post-Test

Millennial Onboarding

Purpose of Onboarding scorm
Start Up Costs scorm
Employee Anxiety scorm
Employee Turnover scorm
Realistic Expectations scorm
Knowledge Check

Why Onboarding? scorm
Importance of Onboarding scorm
Making Employees Feel Welcome scorm
First Day Checklist scorm
Knowledge Check

Millennials and Onboarding scorm
Who are Millennials? scorm
How Do Millennials Differ From Other Employees? scorm
Investiture Socialization- Let Them Be Themselves! scorm
Informal Rather Than Formal Onboarding Processes scorm
Knowledge Check

Onboarding Checklist scorm
Pre-Arrival scorm
Arrival scorm
First Day scorm
First Week scorm
First Month scorm
Knowledge Check

Engaging the Millennial Employee scorm
Create an Informal Program scorm
Engage Employees One-on-One scorm
The Role of Human Resources scorm
The Role of Managers scorm
Knowledge Check

Following Up With the Millennial Employee scorm
Initial Check-In - One-on-One scorm
Following Up - Regular, Informal Follow Ups scorm
Setting Schedules - Millennials and Work Life scorm
Mentoring and the Millennial scorm
Knowledge Check

Setting Expectations With the Millennial Employee scorm
Define Requirements - Provide Specific Instructions scorm
Identify Opportunities for Improvement and Growth scorm
Set Verbal Expectations scorm
Put It in Writing scorm
Knowledge Check

Mentoring the Millennial scorm
Be Hands -On and Involved scorm
Serial Mentoring scorm
Be a Mentor, Not an Authority Figure scorm
Focus Millennia's Exploratory Drive on Work scorm
Knowledge Check

Assigning Work to the Millennial Employee scorm
Provide Clear Structure and Guidelines scorm
Provide Specific Benchmarks scorm
Set Boundaries and Provide Reality Checks scorm
Guide, Don't Dictate scorm
Knowledge Check

Providing Feedback scorm
Millennials Thrive on Feedback! scorm
Characteristics of Quality Feedback scorm
Informal Feedback scorm
Formal Feedback scorm
Knowledge Check

Post Test

Employee Motivation

A Psychological Approach scorm
Herzberg’s Theory of Motivation scorm
Maslow’s Hierarchy of Needs scorm
The Two Models and Motivation scorm
Knowledge Check

Object-Oriented Theory scorm
The Carrot scorm
The Whip scorm
The Plant scorm
Knowledge Check

Using Reinforcement Theory scorm
A History of Reinforcement Theory scorm
Behavior Modification in Four Steps scorm
Appropriate Uses in the Workplace scorm
Knowledge Check

Using Expectancy Theory scorm
A History of Expectancy Theory scorm
Understanding the Three Factors scorm
Using the Three Factors to Motivate in the Workplace scorm
Knowledge Check

Personality’s Role in Motivation scorm
Identifying Your Personality Type scorm
Identifying Others’ Personality Type scorm
Motivators by Personality Type scorm
Knowledge Check

Setting Goals scorm
Goals and Motivation scorm
Setting SMART Goals scorm
Evaluating and Adapting scorm
Knowledge Check

A Personal Toolbox scorm
Building Your Own Motivational Plan scorm
Encouraging Growth and Development scorm
Getting Others to See the Glass Half-Full scorm
Knowledge Check

Motivation on the Job scorm
The Key Factors scorm
Creating a Motivational Organization scorm
Creating a Motivational Job scorm
Knowledge Check

Addressing Specific Morale Issues scorm
Dealing with Individual Morale Problems scorm
Addressing Team Morale scorm
What to Do When the Whole Company is De-Motivated scorm
Knowledge Check

Keeping Yourself Motivated scorm
Identifying Personal Motivators scorm
Maximizing Your Motivators scorm
Evaluating and Adapting scorm
Knowledge Check

Post-Test

Course Summary scorm

Employee Termination Processes

Placing an Employee on a Performance Improvement Plan (PIP) Before Firing scorm
Justification scorm
Validate scorm
Include scorm
Be Grateful scorm
Knowledge Check

Employees Who Should Be Terminated (I) scorm
Feeling of Entitlement scorm
Cannot Perform Job Functions scorm
Can’t Function with Other Employees scorm
They Overpromise and Under Deliver scorm
Knowledge Check

Employees Who Should Be Terminated (II) scorm
Blatant Disregard for Customers scorm
They Are Unreliable scorm
Don’t Adhere to Code of Conduct scorm
Use Company Property for Personal Use scorm
Knowledge Check

Things to Consider When Setting Up the Termination Meeting scorm
Meeting Attendees scorm
Venue of the Meeting scorm
Security Presence scorm
Logistics scorm
Knowledge Check

The Correct Way to Fire an Employee (I) scorm
Use Positive Language scorm
Review Past Feedback scorm
Concentrate on Specific Behavior scorm
Fire Early in the Week scorm
Knowledge Check

The Correct Way to Fire an Employee (II) scorm
Keep it Short scorm
Have Employee Sign Release scorm
Transfer Terminated Employee’s Functions scorm
Avoid Fighting Unemployment Claims with Employee scorm
Knowledge Check

What an Employment Termination Checklist Should Contain scorm
Notification to Human Resources scorm
Systems Access Terminations scorm
Return of Company Property scorm
Benefits Status scorm
Knowledge Check

The “Don’ts” of Firing an Employee (I) scorm
No Performance Improvement Plan scorm
Using an Electronic Method scorm
Fire Without a Witness scorm
Provide Long Reason for Firing scorm
Knowledge Check

The “Don’ts” of Firing an Employee(II) scorm
Not Making the Decision Final scorm
Let Employee Take Company Property scorm
Allow Access to Work Area scorm
Permit Information System Access scorm
Knowledge Check

Conduct Effective Exit Interviews scorm
When, How and Who scorm
Objective of the Process scorm
Company Readiness for Exit Interviews scorm
Execute the Feedback Results scorm
Knowledge Check

Post Test

Developing New Managers

Managers are Made, Not Born scorm
Managers Must Be Developed scorm
Management Skills Can Be Learned scorm
Managers Learn by Being Managed Well scorm
Create a Management Track scorm
Knowledge Check

Create a Management Track scorm
Clearly Define Roles and Competencies scorm
Provide Tools scorm
Identify Candidates Early scorm
Clearly Define the Management Track scorm
Knowledge Check

Define and Build Competencies scorm
Clearly Define Competencies Needed scorm
Identify Strengths scorm
Identify Development Needs scorm
Provide Development Opportunities scorm
Knowledge Check

Managers Learn by Being Managed Well scorm
Pair New Managers with Mentors scorm
Reward Effective Managers scorm
Emulate Effective Managers scorm
Create and Document Best Practices scorm
Knowledge Check

Provide Tools scorm
Provide Manuals and Policy Documents scorm
Empower New Managers scorm
Provide Support scorm
Provide Training and Development Opportunities scorm
Knowledge Check

Provide Support scorm
Encourage Peer Networking scorm
Establish Resource People scorm
Encourage Mentor Relationships scorm
Establish Regular Check Ins scorm
Knowledge Check

Identify Strong Candidates Early scorm
Development Begins Early scorm
Identify Candidates Early scorm
Identify Candidates Through Reviews scorm
Develop Those with Management Goals scorm
Knowledge Check

Clearly Define the Management Track scorm
Make the Path to Management Clear scorm
A Clear Track Is a Guidepost scorm
A Clear Track Ensures Quality Training and Support scorm
Succession Planning and Change Management scorm
Knowledge Check

Empower New Managers scorm
Making Decisions scorm
Asking for Help scorm
Support, Don’t Micromanage scorm
Continuous Growth and Development scorm
Knowledge Check

Provide Growth Opportunities scorm
Provide Continuous Growth Opportunities scorm
Create a Development Plan scorm
Provide Regular Feedback scorm
Encourage Mentoring scorm
Knowledge Check

Post Test

Talent Management

Defining Talent scorm
What Is Talent Management? scorm
Types of Talent scorm
Skills and Knowledge Defined scorm
Knowledge Check

Understanding Talent Management scorm
Guidelines scorm
Importance & Benefits scorm
Challenges scorm
Key Elements to Developing a Winning Strategy scorm
Knowledge Check

Performance Management scorm
Performance Management Defined scorm
Benefits scorm
How to Keep Your Employees Motivated scorm
Knowledge Check

Talent Reviews scorm
360 Degree Feedback scorm
Talent Calibration scorm
Maintaining an Effective Workforce scorm
Looking to the Future scorm
Knowledge Check

Succession & Career Planning scorm
What is Succession Planning? scorm
Developing a Plan scorm
Executing the Plan scorm
Overcoming Roadblocks scorm
Knowledge Check

Engagement scorm
Employee Engagement scorm
Generating Engagement scorm
Influences scorm
Knowledge Check

Competency Assessments scorm
Competency Assessment Defined scorm
Implementation scorm
Final Destination scorm
Knowledge Check

Coaching, Training & Development scorm
Setting Goals scorm
Developing Options scorm
Providing Feedback scorm
Wrapping Up scorm
Knowledge Check

Dos and Don'ts scorm
Dos and Don’ts scorm
Tips for Talent Management scorm
Knowledge Check

Employee Retention scorm
Goals and Motivation scorm
The Expectancy Theory scorm
Object Oriented Theory scorm
Knowledge Check

Post-Test

Contract Management

Defining Contract Management scorm
What is Contract Management? scorm
Contract Types scorm
Contract Elements scorm
Risks of Poor Contract Management scorm
Knowledge Check

Legal and Ethical Contract Management scorm
Contract Law (I) scorm
Contract Law (II) scorm
Defining Ethical Contract Management scorm
Ethical Breaches scorm
Knowledge Check

Contract Management Requests scorm
Choosing Potential Bidders scorm
RFPs and Technology scorm
Calculating Value scorm
Making a Choice scorm
Knowledge Check

How to Create a Contract scorm
Templates and Software scorm
Compliance scorm
Wording scorm
Risks of Noncompliance scorm
Knowledge Check

Contract Negotiations scorm
Be Prepared scorm
Prioritize Terms scorm
Remain Professional scorm
Execute the Contract scorm
Knowledge Check

Assess Performance scorm
What Performance Can Be Assessed scorm
Creating Metrics scorm
Measuring Performance scorm
Improving Performance scorm
Knowledge Check

Relationships scorm
Qualities of Effective Relationships scorm
Relationship Pitfalls scorm
Building Trust scorm
Maintaining Relationships scorm
Knowledge Check

Amending Contracts scorm
Redlines and Strikeouts scorm
Replacing Clauses scorm
Describing Amendments scorm
Amendment Status scorm
Knowledge Check

Conducting Audits scorm
Why Audit? scorm
Plan scorm
Establishing Procedures scorm
Investigate and Report scorm
Knowledge Check

Renewing Contracts scorm
Involve Stakeholders scorm
Review scorm
Check for Accuracy and Changes scorm
Update or Cancel scorm
Knowledge Check

Post Test

Conducting Annual Employee Reviews

How to Conduct Annual Reviews scorm
Develop the Process scorm
Set Benchmarks Early scorm
Agreement With Set Benchmarks scorm
Hold an Effective Meeting scorm
Knowledge Check

Categories for Annual Review I scorm
Company Mission and Values scorm
Customer Service and Quality Control scorm
Problem - Solving/Judgment scorm
Production scorm
Knowledge Check

Categories for Annual Review II scorm
Work Style scorm
Resource Management scorm
Communications Skills scorm
Teamwork scorm
Knowledge Check

Common Mistakes Managers Make When Conducting Employee Reviews (I) scorm
Contrast Effect scorm
Similar-to-me Effect scorm
Halo (or Horn) Effect scorm
Central Tendency scorm
Knowledge Check

Common Mistakes Managers Make When Conducting Employee Reviews (II) scorm
Leniency/Desire to Please scorm
First Impression Bias scorm
Rater Bias scorm
Recency Effect scorm
Knowledge Check

Successful Tips for Concept of Pay for Performance scorm
No Surprises scorm
Focus on the Basics scorm
Show Clear Disparity scorm
One for All and All for One scorm
Knowledge Check

How to Tie Employee Compensation to Firm-Wide Returns scorm
Set Quarterly Revenue Target scorm
Set Employee Goal scorm
Conduct Quarterly Reviews scorm
Pay Out Quarterly scorm
Knowledge Check

How to Communicate Employee Expectations Effectively scorm
Have Regular Conversations scorm
State What's Working scorm
Be Honest scorm
Provide Mentoring scorm
Knowledge Check

Meaningful Questions to Gauge Employee Happiness (I) scorm
Ask Questions Frequently scorm
How Transparent is Management? scorm
Rate Quality of Facility? scorm
Contributing Factors to Work Easier? scorm
Knowledge Check

Meaningful Questions to Gauge Employee Happiness (II) scorm
What Makes You Productive? scorm
Recognition? scorm
Opportunities to Grow and Advance? scorm
Confidence in Leadership? scorm
Knowledge Check

Post Test

Train-the-Trainer

Understanding Training and Facilitation scorm
What is Training? scorm
What is Facilitation? scorm
Identifying Appropriate Situations scorm
Knowledge Check

Gathering Materials scorm
Identifying Participants' Needs scorm
Reviewing the Materials scorm
Identifying and Resolving Gaps scorm
Knowledge Check

Creating a Lesson Plan scorm
Planning for the Basics scorm
Adding Slack Time scorm
Creating a Plan B scorm
Knowledge Check

Choosing Activities scorm
Types of Activities scorm
Preparing for Emergencies scorm
What to Do When Activities Go Wrong scorm
Knowledge Check

Preparing for the Workshop scorm
Creating a Materials List scorm
Gathering Participant Information scorm
Setting Up the Physical Location scorm
Knowledge Check

Making a Good First Impression scorm
Greeting Participants scorm
Being Prepared scorm
Using Icebreakers and Energizers scorm
Knowledge Check

Delivery Tips and Tricks scorm
Using Visual Aids scorm
Creating Supporting Materials scorm
Break! scorm
Knowledge Check

Keeping it Interactive scorm
Encouraging Discussion scorm
Using Group Work scorm
The Power of Sticky Notes scorm
Knowledge Check

Dealing With Difficult Participants scorm
The Ground Rules scorm
Challenges and Solutions scorm
Handling Interruptions scorm
Knowledge Check

Tackling Tough Topics scorm
Tough Stuff to Watch Out For scorm
Adjusting Your Material For a Sensitive Issue scorm
Dealing With Sensitive Issues in the Workshop scorm
Knowledge Check

Post Test

Measuring Results from Training

Kolb’s Learning Styles scorm
The Four-Stage Process scorm
Accommodators scorm
Divergers scorm
Convergers scorm
Assimilators scorm
Knowledge Check

Kirkpatrick’s Levels of Evaluation scorm
Overview scorm
Level One: Reactions scorm
Level Two: Learning scorm
Level Three: Behavior scorm
Level Four: Results scorm
Knowledge Check

Types of Measurement Tools scorm
Goal Setting scorm
Self-Evaluations scorm
Peer Evaluations scorm
Supervisor Evaluations scorm
High-Level Evaluations scorm
Knowledge Check

Focusing the Training scorm
Performing a Needs Assessment scorm
Creating Learning Objectives scorm
Drilling Down into Content scorm
Knowledge Check

Creating an Evaluation Plan scorm
What Will We Evaluate? scorm
When Will the Evaluation be Completed? scorm
How Will We Evaluate It? scorm
Who Will Perform the Evaluation? scorm
Knowledge Check

Assessing Learning Before Training scorm
Workplace Observation scorm
Objectives Assessment scorm
Pre-Assignments and Pre-Tests scorm
Knowledge Check

Assessing Learning during Training scorm
Reviewing Learning Objectives scorm
Performing Hip-Pocket Assessments scorm
Quizzes and Tests scorm
Skill Assessments scorm
Knowledge Check

Assessing Learning after Training scorm
Evaluation Timelines scorm
Learning Journal scorm
Goal Setting scorm
Additional Methods of Evaluation scorm
Knowledge Check

The Long-Term View scorm
Creating a Long-Term Evaluation Plan scorm
Methods of Evaluation scorm
Documenting Lessons Learned scorm
Knowledge Check

Calculating the Return on Investment (ROI) scorm
A Basic ROI Formula scorm
Identifying and Measuring Tangible Benefits scorm
Identifying and Measuring Intangible Benefits scorm
Calculating Total Costs scorm
Making a Business Case scorm
Knowledge Check

Post Test

Health and Wellness at Work

Definition of a Health and Wellness Program scorm
What is a Health and Wellness Program? scorm
Productivity scorm
Cost of Health Care scorm
Costs of Absenteeism scorm
Knowledge Check

Types of Health and Wellness Programs scorm
Health Behaviors scorm
Health Screenings and Maintenance scorm
Mental Health scorm
Physical Injuries scorm
Knowledge Check

Health Behavior Programs scorm
Increasing Physical Activity scorm
Nutrition & Weight Loss scorm
Tobacco Cessation scorm
Substance Abuse Treatment scorm
Knowledge Check

Health Screenings and Maintenance Programs scorm
Preventative Care Screenings scorm
Cancer Screenings scorm
Annual Examinations scorm
Maintenance Programs scorm
Knowledge Check

Mental Health Programs scorm
Stress Management scorm
Support Groups scorm
Counseling scorm
Awareness & Education scorm
Knowledge Check

Evaluate the Need scorm
Review Current and Previous Programs scorm
Environmental Factors scorm
Identify Common Health Conditions and Procedures scorm
Review Company Information Pertaining to Employee Health scorm
Knowledge Check

Planning Process scorm
Form a Health and Wellness Team or Committee scorm
Define Goals scorm
Budget scorm
Programs and Policies scorm
Knowledge Check

Implementation scorm
Get Management Support scorm
Test It Out scorm
Get the Word Out scorm
Incentives scorm
Knowledge Check

Create a "Culture of Wellness" scorm
Accessible Healthy Eating Options scorm
Give Them a Break scorm
Alcohol, Drug, and Smoke-Free Work Environment scorm
Eliminate Hazards scorm
Knowledge Check

Evaluate Results scorm
Check the Results scorm
Employee Satisfaction scorm
Revise Plans as Necessary scorm
Share Achievements scorm
Knowledge Check

Post Test

Workplace Bullying

What is Workplace Bullying? scorm
Definition scorm
Types of Bullying scorm
Examples scorm
Statistics scorm
Knowledge Check

Why Does One Bully? scorm
Lack of Self-Esteem scorm
A Need to Control scorm
Being Bullied scorm
A Toxic Work Environment scorm
Knowledge Check

Effects on Employees scorm
Emotional scorm
Physical scorm
Psychological scorm
Work Productivity scorm
Knowledge Check

Effects on Company scorm
Employee Turnover and Low Morale scorm
Employee Assistance Programs scorm
Decreased Productivity scorm
Reputation scorm
Knowledge Check

Company Policy scorm
Anti-Bullying Policy scorm
Frequently Updating Policy scorm
Train Employees scorm
Highlight Consequences for Non-Compliance scorm
Knowledge Check

Training scorm
What to Include scorm
Who Should Be Trained? scorm
How to Conduct scorm
Check for Understanding scorm
Knowledge Check

Company Responsibility scorm
Know State and Federal Laws scorm
Keep Records of All Complaints scorm
Investigate Complaints scorm
Resolve Complaints scorm
Knowledge Check

Being Bullied scorm
Seek Support scorm
Document scorm
Report scorm
Speak Up scorm
Knowledge Check

Someone Else Being Bullied scorm
Support Victim scorm
Document scorm
Report scorm
Encourage Victim scorm
Knowledge Check

Company Address the Bully scorm
Confront scorm
Put on Probation scorm
Suspend scorm
Terminate Employment scorm
Knowledge Check

Post Test

Workplace Violence

What Is Workplace Harassment? scorm
How to Identify scorm
Costs to Your Business scorm
The Legal Side of Harassment scorm
Psychological scorm
Knowledge Check

Identifying the Bully scorm
Abusive Workplace Behaviors scorm
Bullying and Personality Disorders scorm
Narcissism scorm
Knowledge Check

How to Handle Workplace Violence scorm
Types of Behavior scorm
Target the Behavior, Not the Person scorm
Implement an Action Plan scorm
Knowledge Check

Risk Assessment (I) scorm
Understanding Anger and Aggression scorm
Defusing & De-escalating Strategies scorm
Communication Skills scorm
Tactical Options scorm
Knowledge Check

Risk Assessment (II) scorm
Identifying the Hazard scorm
Assessing the Risk scorm
Controlling the Risk scorm
Evaluating & Review scorm
Knowledge Check

Being the Victim scorm
What is Not Considered Bullying scorm
Steps to Take scorm
Knowledge Check

Checklist for Employers scorm
4 Step Process scorm
Addressing All Employees scorm
Code of Ethics scorm
Policy and Procedures scorm
Knowledge Check

Interview Process scorm
Identify a Bully in the Interview Process scorm
Warning Signs scorm
Bullying Scenario scorm
Knowledge Check

Investigation Process scorm
Advising Your Supervisor scorm
Lodging the Complaint scorm
Initial Response scorm
The Investigation scorm
The Findings scorm
Review & Closure scorm
Knowledge Check

Developing a Workplace Harassment Policy scorm
Scope and Philosophy scorm
Principles scorm
Intent scorm
Options scorm
Informal Complaint Process scorm
Formal Investigation Process scorm
Knowledge Check

Post-Test

Unconscious Bias

What is Unconscious Bias? scorm
Definition scorm
How Does it Work? scorm
Triggers scorm
Impact scorm
Knowledge Check

Types of Unconscious Bias I scorm
Affinity Bias scorm
Halo Effect scorm
Attribution Bias scorm
Confirmation Bias scorm
Knowledge Check

Types of Unconscious Bias II scorm
Horns Effect scorm
Contrast Effect scorm
Beauty Bias scorm
Height Bias scorm
Knowledge Check

Types of Unconscious Bias III scorm
Conformity Bias scorm
Gender Bias scorm
Name Bias scorm
Ageism Bias scorm
Knowledge Check

Effects on Company scorm
Recruitment scorm
Employee Turnover & Low Morale scorm
Decreased Productivity scorm
Reputation scorm
Knowledge Check

Mitigating Unconscious Bias scorm
Set Expectations scorm
Get Feedback scorm
Encourage Participation scorm
Train Employees scorm
Knowledge Check

Training scorm
What to Include? scorm
Who Should Be Trained? scorm
How to Conduct scorm
Check For Understanding scorm
Knowledge Check

Promote Inclusion scorm
Educate scorm
Celebrate Differences scorm
Listen to Employees scorm
Fortify Anti-Discrimination Policies scorm
Knowledge Check

Benefits scorm
Workplace Culture scorm
Ethical scorm
Financial scorm
Legal scorm
Knowledge Check

Handling Complaints scorm
Gather Information scorm
Evaluate Credibility of Complaint scorm
Interview Those Involved scorm
Take Action Against Offender scorm
Knowledge Check

Post Test

Generation Gaps

History scorm
What Generations Exist in the Workplace scorm
What Defines a Generation scorm
What This Means in the Workplace scorm
Knowledge Check

Traditionalist scorm
Their Background scorm
Their Character scorm
Their Working Style scorm
Knowledge Check

Baby Boomers scorm
Their Background scorm
Their Character scorm
Their Working Style scorm
Knowledge Check

Generation X scorm
Their Background scorm
Their Character scorm
Their Working Style scorm
Knowledge Check

Generation Y scorm
Their Background scorm
Their Character scorm
Their Working Style scorm
Knowledge Check

Generation Z scorm
Their Background scorm
Their Character scorm
Their Working Style scorm
Knowledge Check

Differences Between scorm
Background scorm
Attitude scorm
Working Style scorm
Life Experience scorm
Knowledge Check

Finding Common Ground scorm
Adopting a Communication Style scorm
Creating an Affinity Group scorm
Sharing Knowledge scorm
Knowledge Check

Conflict Management (I) scorm
Younger Bosses Managing Older Workers scorm
Avoid Turnovers With a Retention Plan scorm
Breaking Down the Stereotypes scorm
Knowledge Check

Conflict Management (II) scorm
Embrace the Hot Zone scorm
Treat Each Other as a Peer scorm
Create a Succession Plan scorm
Knowledge Check

Post Test

Crisis Management

Crisis scorm
Internal Risks scorm
External Risks scorm
Aggression scorm
Violence scorm
Knowledge Check

Workplace Violence scorm
Threats scorm
Damage scorm
Psychological Acts scorm
Physical Acts scorm
Knowledge Check

Myths scorm
Violence Just Happens scorm
It Is Uncommon scorm
Problems Will Solve Themselves scorm
It Is Not Possible to Prevent Violence scorm
Knowledge Check

Escalation scorm
Threats scorm
Stalking and Bullying scorm
Injury scorm
Death scorm
Knowledge Check

Concerning Behaviours scorm
Disruptive scorm
Emotional Abuse scorm
Causes Anxiety scorm
Examples of Behavior scorm
Knowledge Check

Domestic Violence Indicators scorm
Disruptive Calls scorm
Poor Concentration scorm
Bruising scorm
Absences scorm
Knowledge Check

Triggers of Workplace Violence scorm
Reprimands and Terminations scorm
Financial Strain scorm
Loss of Loved One scorm
Perceived Slights scorm
Knowledge Check

Conflict Dangers scorm
Triggers scorm
Action Point scorm
Flashpoint scorm
Identify scorm
Knowledge Check

Response scorm
Note Areas of Concern scorm
Discuss It scorm
Report It scorm
Report Extreme Cases to HR/Tip Line scorm
Knowledge Check

Strategies scorm
Policies scorm
Programs scorm
Emergency Procedures scorm
Train Employees scorm
Knowledge Check

Post Test

Developing a Lunch and Learn

The Prep Work scorm
Finding the Best Location scorm
Setting up the Location scorm
Focus Group scorm
Practice scorm
Knowledge Check

Creating the Content (I) scorm
Picking the Right Topic scorm
Hands on Works Great scorm
Stay Focused scorm
Keep It Informal scorm
Knowledge Check

Creating the Content (II) scorm
Make It Interactive scorm
Review It Thoroughly scorm
Creating a Customized Presentation scorm
Back It Up! scorm
Knowledge Check

During the Session scorm
Ground Rules scorm
Quick Opening scorm
Parking Lot scorm
Adjusting on the Fly scorm
Knowledge Check

Food and Facilities scorm
Providing Food? scorm
People Bringing Their Own scorm
Eat During or After? scorm
Clean Up or Teardown scorm
Knowledge Check

Take Away Material scorm
Handouts and Take Away Material scorm
Quizzes or Self-Tests scorm
Websites with Minutes and Session Notes scorm
Reference Material or White Paper scorm
Knowledge Check

Difficult Situations or People scorm
Disruptions scorm
Food Issues scorm
Senior Management Buy in scorm
People Not Participating? scorm
Knowledge Check

What a Lunch and Learn Is Not scorm
Heavy or Serious Topics scorm
Required Training scorm
Replacement for Traditional Training scorm
Just a Free Lunch scorm
Knowledge Check

Best Practices (I) scorm
Obtain Feedback and Tweak scorm
Utilize Star Employees scorm
Provide an Agenda Ahead of Time scorm
Keep the Session Casual and Loose scorm
Knowledge Check

Best Practices (II) scorm
Use It as a Refresher scorm
Networking Opportunity scorm
Upper Management Q&A Session scorm
Put It on a Regular Schedule scorm
Knowledge Check

Post Test

Diversity, Equity, and Inclusion

Introduction to Diversity, Equity, and Inclusion scorm
Defining DEI scorm
Classifications of Diversity scorm
Components of Inclusion scorm
Role of DEI in Organizations scorm
Equity vs. Equality scorm
Knowledge Check

Dimensions of Diversity (I) scorm
Racial Diversity scorm
Ethnic Diversity scorm
Ability Diversity scorm
Gender Diversity scorm
Age Diversity scorm
Knowledge Check

Dimensions of Diversity (II) scorm
Religious Diversity scorm
Sexual Orientation scorm
Cultural Diversity scorm
Socioeconomic Diversity scorm
Parental and Marital Status scorm
Knowledge Check

Breaking Down Social Biases scorm
Unconscious Bias scorm
Stereotypes scorm
Prejudice scorm
Discrimination scorm
Harassment scorm
Knowledge Check

Addressing Microaggressions scorm
Defining Microaggressions scorm
The Categories scorm
Types of Microaggressions scorm
The Harmful Effects scorm
Responding to Microaggressions scorm
Knowledge Check

Communication Strategies scorm
Communication Barriers scorm
Verbal Communication Skills scorm
Nonverbal Communication Skills scorm
Implementing Inclusive Language scorm
Active Listening scorm
Knowledge Check

Inclusive Leadership scorm
Visible Commitment scorm
Effective Collaboration scorm
Awareness of Bias scorm
Curiosity of Others scorm
Cultural Intelligence scorm
Knowledge Check

Prioritizing DEI in the Workplace scorm
Inclusive Recruiting and Hiring scorm
Providing Resources and Accessibility scorm
Practice Allyship scorm
Supporting Gender Identity scorm
Regular Check-Ins scorm
Knowledge Check

Workplace Culture and Policies scorm
Writing a DEI Statement scorm
Zero-Tolerance Policy scorm
Handling Discrimination Complaints scorm
Equal Employment Opportunity scorm
Recognizing Holidays and Celebrations scorm
Knowledge Check

Encouraging Respect and Belonging scorm
Sensitivity Training scorm
Ensuring Safe Spaces scorm
Applying Emotional Intelligence scorm
Intentional Inclusion scorm
Expressing Appreciation scorm
Knowledge Check

Post Test

Business Succession Planning

Succession Planning Vs. Replacement Planning scorm
What is Business Succession Planning? scorm
What Is Replacement Planning? scorm
Differences Between scorm
Deciding What You Need scorm
Knowledge Check

Preparing for the Planning Process scorm
How to Set Parameters for the Planning Process scorm
Should You Establish a Committee? scorm
How to Gather Operational Data scorm
Knowledge Check

Initiating Process scorm
Develop a Mission Statement scorm
Develop a Vision Statement scorm
Choosing to Be a Mentor scorm
Knowledge Check

The SWOT Analysis scorm
Identifying Strengths scorm
Identifying Weaknesses scorm
Identifying Opportunities scorm
Identifying Threats scorm
Knowledge Check

Developing the Succession Plan scorm
Prioritize What the Succession Plan Will Address scorm
Set Goals and Objectives scorm
Develop a Strategy for Achieving Goals scorm
Draft the Plan scorm
Knowledge Check

Executing the Plan scorm
Assign Responsibility and Authority scorm
Establish a Monitoring System scorm
Identifying Paths scorm
Choosing Your Final Approach scorm
Knowledge Check

Gaining Support scorm
Gathering Data scorm
Addressing Concerns and Issues scorm
Evaluating and Adapting scorm
Knowledge Check

Managing the Change scorm
Developing a Change Management Plan scorm
Developing a Communication Plan scorm
Implementing the Plans scorm
Providing Constructive Criticism scorm
Encouraging Growth and Development scorm
Knowledge Check

Overcoming Roadblocks scorm
Common Obstacles scorm
Re-Evaluating Goals scorm
Focusing on Progress scorm
Knowledge Check

Reaching the End scorm
How to Know When You’ve Achieved Success scorm
Transitioning scorm
Wrapping it All Up scorm
Knowledge Check

Post-Test

Course Summary scorm

Office Health and Safety

Common Winter Illnesses (I) scorm
Cold scorm
Cold Sores scorm
Influenza scorm
Pneumonia scorm
Knowledge Check

Common Winter Illnesses (II) scorm
Conjunctivitis scorm
Sore Throat scorm
Strep Throat scorm
Norovirus/ Viral Gastroenteritis scorm
Knowledge Check

Cold/ Cold Sores scorm
How It Spreads scorm
Symptoms scorm
Treatment scorm
Prevention scorm
Knowledge Check

Influenza scorm
How It Spreads scorm
Symptoms scorm
Treatment scorm
Prevention scorm
Knowledge Check

Pneumonia scorm
How It Spreads scorm
Symptoms scorm
Treatment scorm
Prevention scorm
Knowledge Check

Sore Throat/ Strep Throat scorm
How It Spreads scorm
Symptoms scorm
Treatment scorm
Prevention scorm
Knowledge Check

Norovirus/ Viral Gastroenteritis scorm
How It Spreads scorm
Symptoms scorm
Treatment scorm
Prevention scorm
Knowledge Check

Keeping Your Office Clean scorm
Dusting scorm
HEPA Filters scorm
Disinfecting Surfaces scorm
Daily Trash Disposal scorm
Knowledge Check

Stay/ Go Home scorm
Offer Paid Sick Days scorm
Early Release With Pay scorm
Alternative Work Days scorm
Work From Home scorm
Knowledge Check

Emergency Response Plan (ERP) scorm
Developing An ERP scorm
Communicate ERP scorm
Evaluate ERP scorm
Revise ERP scorm
Knowledge Check

Post Test

Course Summary scorm

Universal Safety Practices

The Importance of Safety scorm
Legal Responsibilities scorm
Risks scorm
Benefits scorm
Setting the Example scorm
Knowledge Check

Fire Risk scorm
Causes and Types scorm
Prevention scorm
Communication scorm
Knowledge Check

Sound scorm
Levels of Noise scorm
Risks scorm
PPE or Environmental Changes scorm
Knowledge Check

Chemical and Electrical Hazards scorm
Assess Chemicals Used scorm
Inform scorm
Control Exposure scorm
Electrical Dangers scorm
Policies and Controls scorm
Knowledge Check

Ergonomics scorm
Common Ergonomic Related Injuries scorm
Assess Risks scorm
Equipment Changes scorm
Training scorm
Knowledge Check

Workplace Violence scorm
Identify Stressors and Triggers scorm
Substance Abuse scorm
Report Policies scorm
Training and Emergency Plans scorm
Knowledge Check

Transportation scorm
Assess Transportation scorm
Onsite scorm
Off-site scorm
Policies to Prevent Injury scorm
Knowledge Check

Machinery scorm
Identify Machines and Their Risks scorm
Establish Safeguards scorm
Limit Use scorm
Care and Maintenance scorm
Knowledge Check

Safety Program scorm
Risk Assessment scorm
Establish Goals and Objectives scorm
Develop Policies and Procedures scorm
Training scorm
Knowledge Check

Monitoring scorm
Establish Target KPIs scorm
Audits and Inspections scorm
Reports of Incidents scorm
Assess Data scorm
Knowledge Check

Post Test

Workplace Harassment

The Background scorm
A Brief History & The Law scorm
Title VII of the Civil Rights Act of 1964 scorm
Age Discrimination in Employment Act of 1967 scorm
Americans with Disabilities Act of 1990 scorm
Genetic Information Nondiscrimination Act of 2008 scorm
Knowledge Check

Developing an Anti-Harassment Policy scorm
Purpose of an Anti-Harassment Policy scorm
Elements of an Anti-Harassment Policy scorm
Accessing the Policy scorm
Educating Employees scorm
Model Policies scorm
Knowledge Check

Policies in the Workplace scorm
Steps to a Healthy Work Place scorm
Sample of an Anti-Harassment Policy Statement scorm
Employee's Rights and Responsibilities scorm
Employer's Rights and Responsibilities scorm
Knowledge Check

Proper Procedures in the Workplace scorm
If You are Being Harassed scorm
If You are Accused of Harassment scorm
Reporting Options scorm
The Investigation scorm
Reaching a Solution scorm
Knowledge Check

False Allegations scorm
How to Address the Situation scorm
Confidentiality scorm
Monitoring the Situation scorm
Retaliation scorm
Appeals scorm
Knowledge Check

Types of Harassment scorm
What Is Religious Discrimination? scorm
Identifying Harassment scorm
What Does Not Constitute Workplace Harassment scorm
Before You Decide scorm
Knowledge Check

Sexual Harassment scorm
A Brief History scorm
Defining Sexual Harassment scorm
Elements of Harassment scorm
Common Scenarios scorm
The Aftermath of Sexual Harassment scorm
Knowledge Check

Mediation scorm
What is Mediation? scorm
Getting Help from Outside Organization scorm
Deciding if it is Right scorm
How to Implement Meditation scorm
Other Options scorm
Knowledge Check

Conflict Resolution scorm
How to Resolve the Situation scorm
Seeing Both Sides scorm
Steps to Conflict Resolution scorm
Deciding the Consequence scorm
Knowledge Check

The Aftermath scorm
How to Move On scorm
Monitoring the Situation scorm
Learning from Mistakes scorm
Tips for Moving Forward scorm
Going Forward scorm
Knowledge Check

Post Test

Managing Workplace Harassment

Discrimination scorm
Gender scorm
Race scorm
Religion scorm
Disability scorm
Knowledge Check

Physical scorm
Hitting scorm
Threatening Behavior scorm
Destroying Property scorm
Workplace Homicide scorm
Knowledge Check

Verbal scorm
Yelling scorm
Insulting scorm
Ordering scorm
Blaming scorm
Knowledge Check

Sexual scorm
Touching scorm
Gestures scorm
Sharing Inappropriate Photos scorm
Sharing Inappropriate Jokes scorm
Knowledge Check

Psychological scorm
Isolating scorm
Discrediting scorm
Disparaging scorm
Contesting scorm
Knowledge Check

Cyberbullying scorm
Sending Humiliating Mass Emails scorm
Sending Harassing Emails scorm
Emailing Lies to Others scorm
Monitoring Policy scorm
Knowledge Check

Employer Responsibility scorm
Understanding Federal and State Laws scorm
Recordkeeping scorm
Investigating Complaints scorm
Remediating Harassment scorm
Knowledge Check

Stopping Harassment Before It Happens scorm
Developing an Anti-Harassment Policy scorm
Regularly Updating Policy scorm
Training Employees scorm
Emphasizing Consequences for Non-Compliance scorm
Knowledge Check

Reporting Harassment scorm
Filing With Human Resources ASAP scorm
Keeping Detailed Records scorm
EEOC scorm
Filing a Lawsuit scorm
Knowledge Check

Handling Harassment Complaints scorm
Creating a Step-by-Step Process scorm
Publishing a Step-by-Step Process scorm
Training Employees scorm
Retaliating scorm
Knowledge Check

Post Test

الأدلة الارشادية لبدء البرنامج

سياسة التواصل

دليل تعليمات كيفية البدء باستخدام المقررات الإلكترونية

دليل المعارف والمهارات والكفايات المطلوبة من المدرب

الأقسام الأساسية للمقررات الإلكترونية

نقطة البداية في المقررات الإلكترونية

سياسة للإجابة على استفسارات المتدرب

دليل التغذية الراجعة

الية تقييم المقررات الإلكترونية

دليل المعارف و المهارات للمتدرب

تشتمل على:

معلومات البرنامج

طريقة الحضور مباشرة (متزامنة)
البرامج المطلوبة لا يوجد
تاريخ إقامة البرنامج 2024-09-01
الموافق 1446-02-27
اللغة English

تصنيف البرنامج:

سياسات المركز الوطني

أدلة ونظم

الدعم الفني

الدعم الفني والشكاوى

روابط

سياسات وأدلة إضافية

اعتماد المركز الوطني للتعليم الإلكتروني

المركز الوطني للتعليم الالكتروني